Nykaa E- Gift Card are issued by Pine Labs Pvt. Ltd. ("Pine Labs") , a private limited company incorporated under the laws of India, and is authorized by the Reserve Bank of India ("RBI") to issue such Gift Cards. The Gift cards are issued under the brand name of “Qwikcilver”. By purchasing the e-Gift Card(s), you are agreeing to and accept these Terms & Conditions. Your use of the e-Gift Cards shall be deemed to be your understanding of, and agreement, to each of the terms and conditions set forth below.
This E-Gift Card is redeemable on the online ecommerce platforms of Nykaa group entities to include Nykaa.com, NykaaMan.com, NykaaFashion.com, and used at Nykaa Retail stores (Lux and On Trend formats).
This E-Gift Card shall have a validity period of 1 year.
There is no fee or other charges associated with e-Gift Card purchase.
This E - Gift Card cannot be used to purchase other gift cards.
E -Gift Cards cannot be redeemed for Cash or Credit and cannot be reloaded.
This E-Gift Card can be redeemed online against sellers listed on Nykaa.com, NykaaMan.com, NykaaFashion.com, and used at Nykaa Retail stores (Lux and On Trend).
For individual retail customers E - Gift Cards can be purchased using the following payment modes only - Credit Card, Debit Card, Net Banking and UPI.
E-Gift Cards cannot be used to purchase other Gift Cards.
The Gift Card once purchased cannot be cancelled, refunded or returned. Once purchased, the recipient email ID or mobile number cannot be changed.
Pine Labs /Nykaa reserves the right to cancel the E - Gift Card if the same have been found to be purchased with fraudulent means and/or the beneficiary/Know Your Customer ("KYC") details as per RBI Guidelines are found to be incorrect/insufficient. In such cases, the funds shall be credited back to the same source from where these were received from. You agree to provide truthful and accurate information during the purchase of e-Gift Cards. Nykaa may call for further information and documents from you in compliance to Know Your Customer and Anti Money Laundering guidelines issued by RBI from time to time. In the event the information provided by you, end beneficiary/Know Your Customer(KYC) details are found to be incorrect/ insufficient, Pine Labs /Nykaa retains the right to cancel or block the e-Gift Cards issued.
The cardholder may request for revalidation of the expired gift card. Upon receipt of such request the gift card may be revalidated after due verification and maybe subject to additional terms and conditions.
You agree and understand that E - Gift Cards are a pre-paid payment Instrument subjected to regulations by RBI Under the RBI guidelines, Nykaa/ Pine Labs may be required to share KYC details of the purchaser/ redeemer of the Gift Card and/or any other information with relation to the purchase of the Gift Cards and/or transaction undertaken using the Gift Card with RBI or such statutory authorities. Nykaa/ Pine Labs may contact the purchaser/redeemer of the GC for any such information.
For Dispute and Liability: Please refer the Customer Grievance policy for dispute resolution, unauthorized transactions and liability related aspects at https://www.qwikcilver.com/grievance-policy/
Nykaa and/or Pine Labs are not responsible if card is used without permission. You agree and acknowledge that you shall be solely responsible for maintaining secrecy of the code provided to activate the e-Gift Card.
If the order value exceeds the e-Gift Card amount, the balance must be paid by other payment option. If the order value is less than the amount of the e-Gift Card, the outstanding balance (after deduction of order value) will reflect under the same e-Gift Card.
You can redeem only 1 Gift Card per order. The Gift Card can be combined with promotional codes and with other payment options
Nykaa will have the right to cancel the e-Gift Card obtained fraudulently and the funds have to be credited back to the same source from where these were received.
Nykaa does not warrant that the services and products provided to you pursuant to this Agreement will be free of interruptions, errors, bugs, viruses or security problems.
Neither Pine Labs nor Nykaa E-Retail Pvt. Ltd. make any warranties, express or implied, with respect to e-Gift Cards including without limitation, any express or implied warranty of merchantability or fitness for a particular purpose. In the event an e-Gift Card is non-functional, your sole remedy will be the issuance of another e-Gift Card, for the value remaining in the non-functional card.
The conditions stated in these Terms and Conditions are in addition to the terms and conditions of every e-commerce platform of the Nykaa group. Nykaa reserve the right to change these terms and conditions from time to time in its discretion and without prior notice to you.